7-Day Money Back Guarantee
We are so confident in our machines that we will take them back if you aren’t satisfied with how your unit runs.
We want you to truly love and enjoy the machines you purchase at A&L Machine Shop. If at any time within 7 days of receiving your unit, you’re not 100% satisfied, you may return it to us for a refund.
7-Day Money Back Guarantee begins the day you receive the machine. During that time, you can operate it for up to 30 hours and return it for any reason. If you decide you don’t like the machine during those first 7 days, you must let us know prior to 5 p.m. CT on the 7th calendar day after receiving your machine.
Our goal is customer satisfaction, should you have a problem, we will work with you.
In case you are not satisfied with the machine delivered and inform us within 7 days of delivery, we will resolve your complaint end-to-end within 72 hours from the time the complaint is raised. If we are not able to give a resolution within 72 hours then we will refund you the amount you paid for the machine and it will be shipped back to us at our own expense.